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FREQUENTLY ASKED
QUESTIONS
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Are your inserts compatible with specific planners/agendas?Our inserts are currently available in A5 and personal sizes, making them compatible with many popular planners. We are actively working on expanding our range to include additional sizes. If you have a specific size in mind, we’d love to hear from you! Feel free to contact us and let us know what size you’d like to see added to our collection.
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What types of planners or inserts do you offer?We currently offer printable planner inserts, designed for easy download and at-home printing. Our collection includes agenda pages, bullet journal layouts, business-specific pages and general planner inserts, all crafted to help you stay organised and productive. These inserts are versatile and can be printed to fit a variety of planner sizes, giving you the flexibility to customise your planning system to suit your needs.
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Do you offer undated or reusable inserts?Yes, most of our inserts are undated, giving you the flexibility to start using them at any time. If an insert is dated, it will be clearly specified in the product description. All our inserts are reusable PDF files, meaning you can print and use them as many times as you like to suit your planning needs.
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Can I customise the insert?Not yet, but we are actively expanding our product range and may offer customisation options in the future. If this is something you’d be interested in, we’d love to hear your feedback! Your input helps us shape new offerings that meet your needs.
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Do your products come with instructions for printing and cutting?Yes, all of our products come with clear instructions for printing and cutting. These guidelines are designed to help you achieve the best results, ensuring your inserts are perfectly sized and ready to use in your planner.
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Are the inserts printable at home?Yes, our inserts are designed to be easily printable at home using a standard printer. If you prefer, you can also take the files to a local printing shop for professional printing. This flexibility allows you to choose the option that best suits your needs and resources.
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What should I do if I don’t receive my download link?If you don't receive your download link, please contact us directly, and we'll assist you as quickly as possible. We’ll ensure you get access to your purchase and resolve any issues you may be experiencing.
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How do I purchase your products?You can purchase our products directly through our website or find us on Etsy. Both platforms offer a seamless shopping experience, allowing you to browse our collection and choose the inserts that best fit your planning needs.
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Can I get a refund or exchange?As our products are digital PDF files, we are unable to offer refunds or exchanges once the purchase is made. We encourage you to carefully review the product details before purchasing to ensure it meets your needs. If you have any questions or concerns, feel free to contact us before completing your order.
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What payment methods do you accept?Currently, we accept credit card payments for all purchases. This provides a secure and convenient way for you to complete your order, whether you're shopping through our website or Etsy.
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Do you have a community for tips and inspiration?Yes, we have a vibrant community where you can find tips, inspiration and planner ideas! You can join us on our social media platforms, where we regularly share content to help you get the most out of your planners. Feel free to follow us, engage with our posts, and connect with other planner enthusiasts for even more inspiration.
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Can I get help setting up my planner?Yes, we’re happy to help you set up your planner! You can find helpful tips and inspiration on our social media platforms, where we share setup ideas and how-to guides. If you need personalised assistance, feel free to reach out to us, and we’ll be glad to guide you through the process.
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How can I contact you with questions?If you have any questions, feel free to contact us via email at info@inkplanetstudio.com. We’re happy to assist with any inquiries and will respond as quickly as possible to ensure you have a smooth shopping experience.
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